We recently purchased a 2018 VW Passat and leased a 2021 VW Atlas from City Volkswagen of Evanston. Our Sales Associate, Ricky Espino, and Sales Manager, Dan Keric, went above and beyond to ensure we had the best possible customer experience. It was a busy day at the dealership, but they were patient, thoughtful and thorough; taking us to see a variety of vehicles, answering the millions of questions we had, and helping us make the best choices based on our family's needs. We never felt any pressure to buy/lease and will definitely go back in the future. We can honestly ...
My wife and I can not recommended Ricky and Dan enough!! We purchased two cars in one afternoon and the experience was top notch and have already recommended them to several friends. Hands down this was the best car buying and selling experience I’ve ever had, wish I could give more stars!!!
Great attitude and service all around. JP and Mario both made sure I was taken care of and I was very happy with the deal we worked out. I called about a 2020 Atlas R Line to see if it was still onsite and ended up making the hour and half drive from Indiana to make the purchase. Highly recommend them to anyone looking for a easy going friendly no pressure type of deal.
Mario and Narcis are great to work with. This is my 7th vehicle through them. They always are willing to work out a deal to get me in the right car. If they don’t have it (which seldom happens), they will find it.
We bought our VW-Tiguan from this dealership. Excellent place with lots of options. The staff is very helpful and very knowledgeable providing all the information required to make the right decision. We worked with Gilbert Ansah and it was a wonderful experience working with him. Smart, knowledgeable and very calm person. He Answered all our questions and was very friendly. I strongly recommend this dealership, specially Gilbert and I am sure anyone who works with him will be able to make a decision pretty quickly and accurately.
I am grateful that in the last 3 years I been having Volkswagen, I just got updated to the new Atlas 2021 and it's great..the people that works there are 5 starts giving you best options and advice..thank you to the sales man Ricardo E. and the finance manager Mark. You guys rock.. I'll keep making business with you guys.
I purchased my Atlas here just last weekend. I enjoyed working with Narcis. He was very thorough and answered all of my questions, making me feel very comfortable with the purchase. I purchased a new Atlas and love it. All 3 of my kids car seats fit great, the drive is smooth & responsive, and it is loaded with technology and safety features. Narcis and City VW of Evanston are the way to go.
I bought my first car here with the help of Ricky and it was amazing. He was so informative throughout the whole process even after I came back to pickup the car he was showing me how things worked. Amazing place to buy your car from and even more amazing workers to help you through the process.
Had a great experience arranging a new lease with Ricky. He was responsive and extremely helpful. Made the whole process pretty painless. Will definitely use City for future business!
We purchased a used car here last weekend and it was a smooth process. We worked primarily with Mario. He was knowledgeable about the car, answered all of our questions and gave us a fair price. We were also in a hurry and were appreciative that they didn't waste our time trying to get us to spend more than what we wanted. Would definitely recommend City VW and Mario!
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