Even with the greatest craftsmanship in the business, manufacturer defects can happen, albeit rarely. When the manufacturer identifies one, Volkswagen will issue a notice in the form of a recall. Typically this is mailed to drivers of affected vehicles to advise them of the recall and recommend correction. If you have received such a notice, schedule an appointment with our Recall Department, and we can fix the issue for you, for free. Since it is a manufacturing problem, you are not responsible for the cost. Simply find some time in your schedule, book your appointment, then let us correct the issue for you as quickly as possible. At City Volkswagen of Evanston, we want to get you back on the road fast, with as little disruption to your lifestyle as possible.
When you come to City Volkswagen of Evanston for recall services, there is no cost to you. Our certified technicians are thoroughly trained to service your specific model, and are aware of any recent recalls that have been issued. We can quickly resolve the problem, whether it requires minor or major repairs, or replacement parts. If replacements are needed, we install original equipment manufacturer parts straight from Volkswagen, so you can rest assured that they are intended for your vehicle and will function appropriately. In addition to high-quality labor and parts, we also have the latest tools and equipment to perform automotive services correctly and quickly.
You should have received a recall notice via mail, but we understand that sometimes these things can get lost. You are always welcome to call our Recall Department with any questions or concerns regarding a vehicle recall. We also offer a simple search tool, in which you can enter details about your model and it will display any current recalls that may be pertinent.
Located in Evanston, Illinois, we are just a short drive from Chicago, Lincoln Wood, Skokie, and Wilmette. Schedule your appointment for recall services at City Volkswagen of Evanston today, using our convenient online scheduling system. When you arrive at our state-of-the-art facility for your recall appointment, we invite you to relax in our comfortable waiting lounge and take advantage of our complimentary coffee and beverage bar. If you need to get a bit of work done while you are here, we offer business workstations and complimentary Wi-Fi. With no out-of-pocket expenses for recall services, there is no excuse not to get such defects resolved.
We operate a Volkswagen service center committed to certified service excellence with maximum service value and customer satisfaction. We achieve our commitment with top-quality service resources, including certified technicians with Volkswagen service expertise, an on-site Volkswagen parts department stocked with genuine OEM parts, and a state-of-the-art facility equipped with the newest Volkswagen service technologies. Schedule Volkswagen-certified service today via online appointment scheduling or call the service center when open.
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847-866-7600
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