Volkswagen Recall Department

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Open Today! Service: 7am-6pm Call us at: 847-866-7605
Volkswagen Recall Department

Join Us at City Volkswagen of Evanston for Recall Services with No Charge

Even with the greatest craftsmanship in the business, manufacturer defects can happen, albeit rarely. When the manufacturer identifies one, Volkswagen will issue a notice in the form of a recall. Typically this is mailed to drivers of affected vehicles to advise them of the recall and recommend correction. If you have received such a notice, schedule an appointment with our Recall Department, and we can fix the issue for you, for free. Since it is a manufacturing problem, you are not responsible for the cost. Simply find some time in your schedule, book your appointment, then let us correct the issue for you as quickly as possible. At City Volkswagen of Evanston, we want to get you back on the road fast, with as little disruption to your lifestyle as possible.

Recall Services Provided Free of Charge at City Volkswagen of Evanston

When you come to City Volkswagen of Evanston for recall services, there is no cost to you. Our certified technicians are thoroughly trained to service your specific model, and are aware of any recent recalls that have been issued. We can quickly resolve the problem, whether it requires minor or major repairs, or replacement parts. If replacements are needed, we install original equipment manufacturer parts straight from Volkswagen, so you can rest assured that they are intended for your vehicle and will function appropriately. In addition to high-quality labor and parts, we also have the latest tools and equipment to perform automotive services correctly and quickly.

Check to See If Your VW Has an Applicable Recall

You should have received a recall notice via mail, but we understand that sometimes these things can get lost. You are always welcome to call our Recall Department with any questions or concerns regarding a vehicle recall. We also offer a simple search tool, in which you can enter details about your model and it will display any current recalls that may be pertinent.

Recall Department

Schedule Your Appointment for Recall Services at City Volkswagen of Evanston, IL

Located in Evanston, Illinois, we are just a short drive from Chicago, Lincoln Wood, Skokie, and Wilmette. Schedule your appointment for recall services at City Volkswagen of Evanston today, using our convenient online scheduling system. When you arrive at our state-of-the-art facility for your recall appointment, we invite you to relax in our comfortable waiting lounge and take advantage of our complimentary coffee and beverage bar. If you need to get a bit of work done while you are here, we offer business workstations and complimentary Wi-Fi. With no out-of-pocket expenses for recall services, there is no excuse not to get such defects resolved.


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Complimentary City Volkswagen of Evanston Amenities

  • Genuine OEM Parts
  • State-of-the-Art Facility
  • Saturday Service Hours
  • Home / Office Pick-up & Delivery

Service Info

Phone Numbers:Service Hours:
  • Mon - Fri7:00 AM - 6:00 PM
  • Sat7:00 AM - 5:00 PM
  • SunClosed

City Volkswagen of Evanston, Chicago Avenue, Evanston, IL, USA

City Volkswagen of Evanston is located at: 1033 Chicago Ave. • Evanston, IL 60202

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City Volkswagen of Evanston 42.0370998, -87.6795962.